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Important Notice to Members

Please be advised we will be writing to our members over the coming days to update documentation in relation to address and identity verification.

Under the Criminal Justice (Money Laundering & Terrorist Financing) Acts 2010 & 2013, all financial institutions, including Credit Unions are required by law to collect documentation to verify our member’s identity and their residential address. We apologise if some of these requests may be inconvenient for you, but we hope you understand that we have a legal obligation and duty to comply in full with all legal and regulatory requirements.

In order to comply with this requirement, we will be writing to all our membership from whom we require up-to-date documentation to ask that they provide the relevant documents. If you receive one of these letters, it is very important that you provide the Photo ID & Proof of Address as required.  

The documentation may be provided to us by one of the following two ways, whichever is most convenient. Please see the document for a list of acceptable documents.

Option 1

Post copies of the documentation to St. Raphael’s using the enclosed prepaid envelope received with your letter. If you receive a letter from St Raphaels all you have to do is sign that letter and return it in the prepaid envelop. This will verify your address.

Or 

Option 2

Simply call into our Credit Union Offices here on the Naas Road with the original Photo ID and Proof of Address documentation and we will copy them here for you.

If you have any queries or seek any clarification in relation to this please contact us on 0818 247365 or if calling from mobiles or abroad 00353 1 4273900. Alternatively you can E-mail [email protected].